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What you need to know about the reported PS_Token vulnerability

By Chris Heller • September 4, 2015

Appsian has been offering security assessments to both customers and non-customers around the potential of a PS_TOKEN configuration vulnerability. Over the past month, we have posted to our blog that PeopleSoft is arguably the most secure ERP platform on the market. The blog contains links to the PeopleSoft red paper and additional information about proper configuration of PeopleSoft to mitigate potential vulnerabilities of PS_TOKEN configuration.

In this session, Greg Wendt, Executive Director, Security Solutions, talks about numerous takeaways learned from our PS_TOKEN assessments. Topics include:

  • Mitigation options
  • Best practices
  • Lessons learned
  • Incident Response
  • Defense-in-depth for PeopleSoft

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Google changed its logo today – what does it mean?

By Chris Heller • September 1, 2015

Today, Google changed its logo to better represent its presence on platforms other than desktop PC’s — where people initially interacted with Google’s software.  This is just another step in its acknowledgement that people are increasingly using mobile devices as their primary computing device. Take the following support posting that encourages people to make sure their sites are mobile friendly (and that Google will be adjusting its ranking based on this).

Google’s perspective on its logo change is an interesting read.  Check it out here.

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CarolinaGo Mobile App Single Day Downloads Hit 2,000

By Chris Heller • August 31, 2015

According to Kate Hash, Manager of ITS Communications at UNC Chapel Hill, “Up until Friday, our largest download month had been 600 downloads of the app. On Friday alone, we had 2,000. It is clear that ConnectCarolina is adding a value to the app and that the students are now discovering the app because they want to use ConnectCarolina.”

Check out the full article on dailytarheel.com to learn more about how UNC mobilized and transformed PeopleSoft using PeopleMobile®.  Read more

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Tracking high-privileged users requires a strict security policy

By Greg Wendt • August 25, 2015

While some organizations believe hacks come from only external sources, these companies may be missing an even larger threat: internal, privileged users. According to the study, titled Ponemon Institute’s Survey on Data Security Breaches, sixty-nine percent of companies reporting serious data leaks responded that their data security breaches were the result of either malicious employee activities or non-malicious employee error. While some attacks can be unintentional, to protect your organization from internal aggravators, there are a couple of steps your business can take.

Start by defining the policy

High-privileged users by definition have access to the most sensitive information within the organization. Their access is coveted by both external hackers and malicious internal users. Safeguarding your company requires an in-depth look at current security policies and how they could be improved. There should be guidelines put in place detailing what access each member receives, as well as strict account management practices. This can include requiring privileged users to change their passwords biweekly or bimonthly to ensure important data is always secured or implementing a least privilege arrangement. This practice gives users the bare minimum for their positions’ needs when it comes to access.

In addition, your company could eradicate “all powerful” accounts that allow entitled users access to almost all information in a business’s system. Instead, delegate access to particular data to different people, using a specific identification password or username that can be tied to that person. Certain actions within the system would then be accessible by only people who have been granted that permission. Multifactor authentication would limit and verify which privileged users are able to complete specific behaviors within the system.

Multifactor authentication can prevent malicious insiders from hacking into secure data.

Add extra security measures

Users with great power, also comes great responsibility.  Our security survey results show greater than 80% of respondents expect high-privileged users to utilize  increased security measures such as multi-factor authentication.  Privileged users with particular leverage should still have to meet and pass certain security requirements for access to data and functions. To keep company information as secure as possible, it is important to increase protection by implementing specific protocols, including data masking.

Data masking is a smart backup for multifactor authentication. If a user is able to make it through one level of security but cannot view other data, the system hides secure information. Only the most basic, non-harmful data is visible. Continued failed login attempts at every level of authentication would result in increased masking of secure materials.

Log employee actions

The phone rings, the caller accuses someone of changing their data because their paycheck was not deposited into their account – now the response has to begin.  It’s vital to monitor users’ conduct within the system at every level. Specifics are necessary to audit people’s access as well as perform incident response. High-privileged users impact and influence on company data must be tracked within the overall data security solution. Although this security measure is difficult to complete, it can be done with the correct logging software. With a firewall that includes analysis of a user’s record and behaviors within the portal, companies can have a better idea of what secure information is misused.

High-privileged users can wreak just as much havoc on a system as external hackers. In fact, 25 percent of respondents said a malicious insider was the cause of a company breach in the past year, according to Forrester Research. To avoid system intrusions, whether vengeful or not, it’s vital for your company to have a security policy in place to monitor users. Multifactor authentication, data masking and logging analysis are all beneficial tools to protect your organization’s critical information.

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What you should know about PeopleSoft and Common Web Application Vulnerabilities

By Chris Heller • August 14, 2015

Background

In recent blog posts, we’ve mentioned that PeopleSoft provides a number of security protections out of the box. In this entry, we wanted to go into more detail on this, specifically focusing on what you should know about PeopleSoft and common web application vulnerabilities.

  • Data sniffing
  • SQL Injection
  • Cross-Site Scripting
  • Content Spoofing and Injection
  • Directory Indexing
  • Information Leakage

If you hire an organization to perform penetration testing (as any organization deploying PeopleSoft on the public internet should), these are the items that they will primarily focus on.

PeopleTools as a Security Platform

One of the most important aspects of security within PeopleSoft, is that the platform ensures that security protections are built in globally.  As such, PeopleTools differs from other development platforms in the following ways:

  • Secure by Default:  Developers do not have to write specific security code in the application, because protections are applied automatically — PeopleTools takes care of it for them — thus ensuring that security is enforced consistently.
  • Rapid evolution:  Keeping up with potential vulnerabilities is an arms race where new attack vectors are constantly being created by the bad guys.  Because the security logic is applied externally to the application logic, vulnerabilities can be addressed at the platform level, delivered by Oracle, and applied platform-wide immediately.
  • Centralized Security Expertise:  PeopleTools has a team of security developers who’s job it is to stay current on best practices and potential vulnerabilities, allowing the rest of the organization to focus on business functionality.  This ensures that customers staying current on their PeopleSoft updates will be have the latest protections available.

So, let’s look at each of the common web vulnerabilities and what PeopleSoft does to remediate them.

Data Sniffing

Although this should be second nature to anybody deploying a web application, SSL termination is a critical component of ensuring secure data transportation between the end-user and the PeopleSoft system. PeopleSoft has configuration settings specifically for SSL termination and virtual addressing so that all traffic can be sent securely.  It also gives organizations the ability to utilize other tiers for SSL termination, such as the load balancer.

SQL Injection

Because many web applications access and store data through a relational database, a common attack vector is to inject SQL into edit boxes, URLs, or other user enterable fields to bypass application logic and talk directly to the database.  This could allow an unauthorized user to:

  • Gather sensitive data
  • Make unauthorized updates to application data
  • Escalate privileges and/or bypass system controls
  • Cause service interruptions

The following comic — “Bobby Tables” — pokes fun at this technique:

PeopleTools mitigates this vector through its definitional development infrastructure. When a page is developed in PeopleTools, the developer is rarely writing SQL, but placing the fields on the page.  PeopleTools will generate the SQL with the appropriate size, type, and encoding.

However, PeopleTools does not restrict developers from writing their own SQL, frequently using the infamous SQL-Exec PeopleCode function.  Therefore, it’s important that organizations incorporate strong change management techniques to review in detail any places where customizations are made with SQLExec functions.

Cross-Site Scripting

Cross-site scripting occurs when an unauthorized site or form controls a page or form in your application, making unauthorized updates.  This is commonly done with JavaScript, but can also be accomplished with other techniques.

PeopleTools protects against cross-site scripting by embedding a random token in each PeopleSoft page that is validated by servlets on the PeopleSoft web server.  If the form doesn’t have the token or the token is rejected, the traffic is also rejected.

This vulnerability existed in very early PeopleTools versions (circa 2000), but was remediated quickly platform-wide with a PeopleTools update once the threat vector was discovered and hasn’t been a risk for at least 10 years.

Content Spoofing and Injection

Content spoofing and injection is a whole category of techniques for making unexpected modifications to HTTP traffic between the browser and the application.  Examples include:

  • Modifying the URL in unexpected ways
  • Altering or removing HTTP Headers
  • Altering or removing cookies
  • Altering the HTML or XML content

A common technique followed by the bad guys is to install a proxy between the browser and the application, capture traffic, modify the different aspects of the traffic, and play back the results.

PeopleTools protects against spoofing and injection by acting as a single controller that issues and processes the HTTP traffic.  Whenever an unexpected event occurs (such as an unexpected URL), it will either issue a security error (such as You are not authorized to access this component) or will terminate your session.

That said, there are techniques that some implementation decisions that customers can make that would allow an organization to circumvent these protections.  These would include the following:

  • Adding an HTTP header to the HTML to maintain the identity of the user for single signon.  If the header is accessible to the end-user and Signon PeopleCode does not have anti-spoofing functionality, modifying the header could allow access without logging in.
  • Utilizing the %GetRequest parameter with a SQL-Exec function.  Because this function allows parameters to be embedded in the URL as a query string, improper use of it could open up a vulnerability
  • Improper implementation of location-based security rules.  Many organizations will implement location-based security by hiding URLs based on location (versus blocking them).  Because any PeopleSoft page can be accessed directly from a URL, merely hiding navigation does not block access to the content.

Directory Indexing

Directory indexing is a threat vector where a person gets a web server to disclose the list of files and folders on it.  In some cases, this can be used to determine how the application works behind the scenes, even to point of looking at the code that is running on the server.

PeopleSoft provides a few protections against this:

  • The first is that all of the security, business and database logic runs on a server separate from the PeopleSoft web server.  This means that gaining access to the web server does not provide access to the directories controlling how the application processes
  • The second is that PeopleSoft has a number of ways in which it can be deployed in conjunction with a DMZ.  One common option is to have a proxy server running in the DMZ where the web server itself is behind the corporate firewall.

Information Leakage

The last threat vector we will discuss.  From the context of this discussion, we will be covering information leakage as it relates to an external attacker trying to learn about how the system operates.  Information Leakage can also be discussed from the perspective of an authorized user’s use of sensitive application data, which will be discussed in a future post.

Anybody familiar with PeopleSoft’s Control-J function is familiar with type of data that can be leaked.  This page provides information about the version of PeopleTools, the PeopleSoft application, and the ports that are being used on the app servers.  At the weblogic level, the weblogic console provides information about the java version being run, etc.  Although it is great for troubleshooting issues in a development or test environment, an external person can utilize this to research known vulnerabilities for the versions being utilized to plan an attack.

Fortunately, PeopleSoft provides a configuration option in the web profile to turn off disclosure of this information, and the default PROD web profile has this setting made appropriately.

PeopleTools mitigates this vector through its definitional development infrastructure. When a page is developed in PeopleTools, the developer is rarely writing SQL, but placing the fields on the page.  PeopleTools will generate the SQL with the appropriate size, type, and encoding.

However, PeopleTools does not restrict developers from writing their own SQL, frequently using the infamous SQL-Exec PeopleCode function.  Therefore, it’s important that organizations incorporate strong change management techniques to review in detail any places where customizations are made with SQLExec functions.

Cross-Site Scripting

Cross-site scripting occurs when an unauthorized site or form controls a page or form in your application, making unauthorized updates.  This is commonly done with JavaScript, but can also be accomplished with other techniques.

PeopleTools protects against cross-site scripting by embedding a random token in each PeopleSoft page that is validated by servlets on the PeopleSoft web server.  If the form doesn’t have the token or the token is rejected, the traffic is also rejected.

This vulnerability existed in very early PeopleTools versions (circa 2000), but was remediated quickly platform-wide with a PeopleTools update once the threat vector was discovered and hasn’t been a risk for at least 10 years.

Content Spoofing and Injection

Content spoofing and injection is a whole category of techniques for making unexpected modifications to HTTP traffic between the browser and the application.  Examples include:

A common technique followed by the bad guys is to install a proxy between the browser and the application, capture traffic, modify the different aspects of the traffic, and play back the results.

PeopleTools protects against spoofing and injection by acting as a single controller that issues and processes the HTTP traffic.  Whenever an unexpected event occurs (such as an unexpected URL), it will either issue a security error (such as You are not authorized to access this component) or will terminate your session.

That said, there are techniques that some implementation decisions that customers can make that would allow an organization to circumvent these protections.  These would include the following:

Directory Indexing

Directory indexing is a threat vector where a person gets a web server to disclose the list of files and folders on it.  In some cases, this can be used to determine how the application works behind the scenes, even to point of looking at the code that is running on the server.

PeopleSoft provides a few protections against this:

Information Leakage

The last threat vector we will discuss.  From the context of this discussion, we will be covering information leakage as it relates to an external attacker trying to learn about how the system operates.  Information Leakage can also be discussed from the perspective of an authorized user’s use of sensitive application data, which will be discussed in a future post.

Anybody familiar with PeopleSoft’s Control-J function is familiar with type of data that can be leaked.  This page provides information about the version of PeopleTools, the PeopleSoft application, and the ports that are being used on the app servers.  At the weblogic level, the weblogic console provides information about the java version being run, etc.  Although it is great for troubleshooting issues in a development or test environment, an external person can utilize this to research known vulnerabilities for the versions being utilized to plan an attack.

Fortunately, PeopleSoft provides a configuration option in the web profile to turn off disclosure of this information, and the default PROD web profile has this setting made appropriately.

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Webinar: Fact or Myth – Protecting your PeopleSoft HCM Data from Cybercrime

By Chris Heller • August 2, 2015

Want to sort cybercrime fact from fiction? Do you think you know the difference? Test your knowledge. In this OHUG sponsored webinar, GreyHeller will set the record straight about cybersecurity myths using data from its Annual Cybersecurity Survey, the Sans Survey and live audience polling.

This engaging and interactive webinar session will test your internal and external threat knowledge and give you the tools necessary to assess your organizations’ PeopleSoft security. All participants will be given a copy of GreyHeller’s Confidential Threat Assessment Matrix which identifies the internal, external and data threat vectors the bad guys have used to compromise HCM data.

The session will include information on:

  • Data Masking
  • Data Leakage
  • Multi-Factor Authentication
  • Location Based Security
  • Self Service Use
  • High Privilege Access
  • Logging/Analysis & Forensic Investigation

We will conclude with real world case studies of how PeopleSoft customers are protecting their HCM data from cybercrime.

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PS_Token Update and Department of Homeland Security July 1 Report

By Chris Heller • July 7, 2015

As a follow-up to our June 3rd post PS_TOKEN vulnerability and prevention, I wanted to share recent activity about which you might be interested.

  • On June 29, 2015, Security Week wrote the following article that not only discussed the issue, but also analyzed which organizations were at risk.
    • 249 commercial enterprises
    • 246 Universities
    • 64 government and military organizations
  • On July 1, 2015, The Department of Homeland Security included this in its July 1 Daily Open Source Infrastructure Report

As you might imagine, some of the more public PeopleSoft customers have started to become concerned especially since an attack could occur offline without being detected by the customer.

Production Down!

At GreyHeller, things escalated when one of our Higher Education customers discovered that they were one of the universities Security Week had found. Due to these concerns, and because this customer had processes dependent on the PS_TOKEN cookie, this customer made the decision to shut down access to its production system until satisfied that this risk was addressed.

Following the shutdown, this organization looked at its options, which included the following:

  • Contacting their cloud vendor to update their PS_TOKEN encryption key. This would take a minimum of 2 weeks of effort.
  • Looking at upgrading to a newer version of PeopleTools that had a stronger encryption algorithm (256-bit versus 128-bit).
  • Contacting GreyHeller to see if we could provide a solution for them that worked better than removing the PS_TOKEN cookie or their other options

The first two options would require an extensive outage that would affect employees as well as students.

Wait… Production Back Up!

Fortunately through collaboration with GreyHeller, this customer was able to meet its needs with only a brief outage. The ultimate solution will allow this organization to continue to operate PeopleSoft with the strongest protection possible with respect to this issue:

  • They were able to move to the 256-bit encryption algorithm immediately
  • They will be able to configure the solution to leverage alternate (and future) encryption algorithms with no down time
  • They are able to deploy live rotation of encryption keys… without downtime. This means that this organization will be automatically changing the encryption keys more rapidly than the bad guys would be able break it.

Additionally, GreyHeller was able to address the customers risk without installing or updating software or accessing the PeopleSoft servers directly, which was extremely beneficial to them as their PeopleSoft systems are managed by a hosting provider.

Learn More

Contact us to schedule a review of your current environment and learn how you, too, could leverage the GreyHeller ERP Firewall to protect your PeopleSoft system.

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Who is GreyHeller? [VIDEO]

By Chris Heller • June 24, 2015

GreyHeller was founded on the idea that much of the available enterprise software needed to be simplified.

Co-Founders Chris Heller and Larry Grey worked at PeopleSoft for years. Now, they are behind a company creating elegant solutions for key business problems in areas such as security and user experience.

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PeopleSoft and the Future of ERP

By Chris Heller • June 6, 2015

In this two-part series, GreyHeller founders and former, early PeopleSoft Technical Strategists, Larry Grey and Chris Heller will discuss ERP trends and how they affect PeopleSoft customers. Part I will discuss Gartner’s recently published 2015 Strategic Road Map for Postmodern ERP and how the opportunities and challenges affect PeopleSoft customers.  Part II will be a demo-intensive session showing how GreyHeller customers are meeting these challenges today.

Part I
July 15  •   11am PST

According to Gartner, Monolithic ERP solutions are being deconstructed into postmodern ERP that will result in a more federated, loosely coupled ERP environment with much of the functionality sourced as cloud services or via business process outsourcers.  This direction is driven by a need to support strategic, organization-wide functionality that is more flexible, secure, integrated, and modern.

Where does this leave you as a PeopleSoft customer?  Do you need to replace PeopleSoft to achieve the architecture and benefits to drive your organization in the future, or do you have an option to leverage it along with other cloud-based solutions?

This session will answer these questions as well as describe how PeopleSoft can be part of a hybrid approach to utilizing PeopleSoft and the cloud:

  • Where PeopleSoft fits
  • Integration considerations, including data and security
  • User experience modernization
  • Lifecycle Management and compliance
  • Control over functionality and infrastructure 
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Part II
July 29   •   11am PST

This session will discuss how GreyHeller customers are utilizing our technology today to utilize PeopleSoft effectively in their postmodern ERP roadmap.  This demo-intensive session will include customer case studies and product demonstrations that illustrate how to flexibly and safely retain your PeopleSoft investment by evolving its role from being a monolithic application to a key component of your hybrid ERP architecture.

  • Security:  how to protect your most sensitive data and processes in an ever-evolving cybercrime landscape

  • Identity Management:  how to leverage multiple identity providers for your different constituents — Candidates, Vendors, Employees using solutions such as Facebook, LinkedIn, Azure, and on-premise resources

  • User Experience:  how to provide a seamless solution that is modern, looks consistent across cloud and on-premise components, and is easy to use

  • Flexibility:  how to evolve the functionality you deploy rapidly

  • Lifecycle Management:  how to keep up with new updates (driven by regulatory or business value requirements) while keeping a low TCO

  • Integration:  how to control all of the integrations between each of the component

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